Frequently Asked Questions
WAXING
Q: Do you take walk-ins?
A: Yes - we do take walk-in guests, however, it is recommended that our guests book their reservations in advance to avoid long wait times and/or unavailability.
Q: Where are you located?
A: We are located at 22521 Crenshaw Blvd. in Torrance, CA. We are on the Southwest corner of Crenshaw and Sepulveda inside the (3TEN) PLAZA.
Q: Why do I have to enter my credit card information to book a reservation?
A: All of our guests are required to keep a valid credit card on file if they wish to receive our services. 1. Our Estheticians are not compensated hourly and we respect their time as much as we respect our guests' time, 2. We have a 24 hour cancellation policy (see Studio Policies for details) - to name a few.
Q: How long will my service take?
A: Depending on the length of the hair, the age of the root, the consistancy/frequency of the guests' visits, etc., MOST services take less than 15 minutes; even bikini services.
Q: Do you wax men?
A: Yes. When booking a service online, the Esthetician(s) available for male services will be shown once you have selected your requested service.
Q: What kind of wax do you use?
A: We use a high quality, professional grade, non-sticky, hypoallergenic HARD WAX on all areas of the face and body for both men and women. We do NOT use soft wax or strips.
Q: What is the difference between a BIKINI LINE, a BIKINI FULL, and a BIKINI BRAZILLIAN?
A: A bikini LINE is the removal of the bikini zone hair that is visibile on the outside of a bikini bottom. A bikini FULL is the removal of as little or as much of the front of the bikini zone hair, without the removal of the butt strip hair. A bikini BRAZILLIAN is the same as a bikini full, except it includes the hair removal of the butt strip.
Q: This is my first time waxing. Is there anything I need to do before I come in?
A: No. As long as the hair is at least the length of a grain of rice and your skin is healthy, you can leave the rest of the work to us. DO NOT TRIM! If you hair is longer than a rice grain just leave it as is.
Q: Does waxing hurt? If so, how much?
A: As you may know, waxing is the removal of the hair by the root. Anytime you disconnect a root from a nerve, there will be some discomfort involved. Everyone's pain threshhold is a little different; some higher, some lower. Luckily, you are in great hands. Our Licensed Estheticians are friendly, knowledgeable, quick, and most of all EXPERIENCED. We will have you in and out with as little pain as possible. It isn't the length of the hair that hurts; it's the age of the root.
Q: Should I use a numbing cream or take a pain blocker/muscle relaxer before getting waxed?
A: We are Estheticians, not doctors. We will never recommend that you medicate or intoxicate yourself in any way before receiving our service(s). We also do not recommend the use of topical numbing creams as they are counterproductive to the basic need for the wax to adhere to the hair for optimal removal and/or results.
Q: How long does my hair need to be?
A: We recommend that your hair be at least the length of a rice grain for optimal results; about 1/8-1/4 of an inch.
Q: Is it okay for my friend to be in the treatment room with me while I'm getting waxed?
A: In short, No. There are only 2 adults over the age of 18 years old allowed in the room while a service is in session; the GUEST and the ESTHETICIAN rendering the service. If you are a minor child under the age of 18 years, you may have your parent or guardian present in the treatment room during the service. Children are not allowed in the studio unless they are the guest receiving services.
Q: How often should I get waxed?
A: While everyone's hair growth varies, we typically recommend waxing any area of the face every 2-3 weeks, the legs and arms every 2-3 weeks, and all bikini services every 3-4 weeks. It is not recommended to wait longer than these durations due to the growth patterns of the hair and the increased discomfort caused by the removal of older roots. It isn't the length of the hair that hurts; it's the age of the root.
Q: I'm on my period. Can I still get waxed?
A: Yes. We do not mind waxing a women on her period. For the safety of all of our guests and our Estheticians, the only requirement we have is that the menstrating guest be using a tampon during the entire service.
Q: If I book a reservation to get my legs waxed, does the service include both of my legs?
A: Yes. When booking a service that is considered a pair of any face or body part, the service will include both body parts in the pair.
Q: What do I do to prevent ingrown hairs and what after-care maintenance should I stick to?
A: There are many factors that contribute to the growth of pesky ingrown hairs. Keeping your skin clean, healthy, toned, and exfoliated will be keys to the prevention of ingrown hairs. When exfoliating your skin 2-3 times per week, do not use a scrub on any other area of your body, except your legs, where the skin is tougher and can hold up against them. On all other areas of the face and body, use a gentle enzyme exfoliant to remove dead skin. Keep in mind that any time you scrub the surface of your skin, you are sending signals to the lower layers of your skin asking for the production of more oil - hence a "breakout". Always remeber to use a natural skin toner (e.g. our Tea Tree Hydrofoil) after your daily cleansing routine to keep the area PH balanced.
Please be sure to visit the Studio Policies tab above.